The Yellow Quiz
When we became Employee Owned, we redefined our brand by embracing the qualities that make MPS exceptional.
Our character is described as With, Human, and Properly. It reflects who we are, it is the essence of our team, developed over years, and woven into how we work every day.
We work with each other, our customers, suppliers, and the wider community, fostering a culture of collaboration, shared goals, and mutual support. We believe that success is a collective effort, and by working together, we achieve more than we could alone.
Key Behaviours:
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Actively collaborate with colleagues and customers to find innovative solutions.
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Communicate openly and effectively to ensure alignment and shared understanding.
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Share credit for successes and take collective responsibility for challenges.
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Build trust by being reliable and consistent in actions and words.
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We use the word we a lot!
Example in Action:
When faced with a challenging project deadline, team members work collaboratively to share workloads, leveraging each other's strengths to deliver on time. We prioritise transparency with customers, ensuring updates and challenges are communicated promptly.-
We treat people as humans—with empathy, respect, and understanding. Our interactions are grounded in kindness and fairness, recognising the individuality and worth of every person. We prioritise meaningful relationships over transactional exchanges.
Key Behaviours:
We show genuine empathy by considering the perspectives and needs of others.
Understand that everyone has got to MPS through a different journey and can bring different skills, perspective and experiences to the team.
Celebrate diversity and individuality within the team and customer base.
Address conflicts constructively and with sensitivity to others' feelings.
Support personal growth and well-being, recognising that success comes from thriving individuals.
Example in Action:
During a busy month, a manager notices a team member struggling and offers support, redistributing tasks where possible and ensuring they have access to resources to manage their workload. This approach creates a culture of care and trust.We do things properly—with professionalism, diligence, and a focus on quality. We believe in doing things well or not at all, ensuring our work reflects our commitment to high standards and customer satisfaction. However, "properly" doesn’t mean perfection; it means delivering the best possible outcome for the stage we are at with the resources available.
Key Behaviours:
Approach tasks with care and attention to detail, ensuring quality outcomes.
Take accountability for delivering on promises and exceeding expectations.
Avoid shortcuts that compromise standards, even under pressure.
Prioritise efficiency and lean processes to maximise value without sacrificing quality.
Example in Action:
When delivering a complex project, the team ensures all processes are meticulously checked for errors, providing the client with a secure and polished product on time, while also documenting any lessons learned to refine future workflows.
Would you like to see if you are aligned to our brand values by taking the Yellow Quiz?
Choose one of the following scenarios which will be used as the example in the quiz.